I had made demand for customising knee length and full sleeve dress for 6 months old friends daughter weighing 7 kg. The dress length came 21” and with tight sleeve and very broad waist, even the bow position is too high at neck which is not like that in their photo dress. The material is also shimmery which in no way seemed shimmery in picture. Received in very poor packaging as it was express delivery , which is claimed from them. Now as it is customised , it becomes non returnable and no one is picking call even after calling several times. Waste of 8715₹ from such luxe product company. It is waste product to gift someone. I have couriered them back their dress. I don’t want to keep such street side middle class shop dress even if they don’t refund the money. In my opinion, customer satisfaction is bare minimum in such a luxe and expensive shop.
